Kalamandala Australia is proud to be a family owned and operated company. Our store is currently exclusively online. All our orders are processed and dispatched from our Central Coast, New South Wales location.  

Australian orders: All domestic orders will incur shipping charges relevant to the package dimensions and weight for the applicable destination postcode and will be calculated on the cart page prior to checkout.

International orders: All international orders will incur shipping charges relevant to the package dimensions and weight for that country and will be calculated on the cart page prior to  checkout. All customs and any associated tax payable upon receipt of goods into the destination country is to be borne solely by the buyer.

Please refer to the Australia Post website below for postage timeframes and delivery cost estimates.

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

All prices are in AUD.

We accept VISA, Mastercard, PayPal, Afterpay and Apple Pay (Safari browser required)

All orders are processed and dispatched from our NSW warehouse within 48 hours of receiving cleared payment.

You can cancel an order and receive a full refund at any time within the first 24 hours of making your purchase, however in the event your order has been processed through our system and an Australia Post tracking number has been issued, all associated postage costs will be deducted from the refund amount. To view our cancellation policy please CLICK HERE. If for any reason you wish to cancel your order at any time within the first 24 hours, please email us directly at support@kalamandala.com.au to arrange your refund.

All products are held in stock and dispatched from our NSW Australia warehouse within 48 hours.

Once your order is dispatched you will receive a confirmation email along with your Australia Post tracking number.

We use Australia Post as our shipping provider. Please refer to the following Australia Post delivery calculator for estimated delivery times:

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Please note whilst all care is taken to ensure your order is processed and dispatched accurately and in a timely manner, we cannot be personally held responsible for delays in deliveries due to circumstances beyond our control. Occasionally delivery delays will occur, especially during peak periods such as Christmas.

If you have not received your item within 14 days, please email us directly at support@kalamandala.com.au

All discount codes and promotional offers must be used at point of purchase with NO EXCEPTIONS. If you are having issues applying a code or discount coupon, please email us directly at support@kalamandala.com.au for assistance prior to making your purchase.

Please CLICK HERE to view our Returns Policy.

Please CLICK HERE to view our T’s and C’s.